Robotic Process Automation (RPA) is a disruptive technology with the potential to help businesses deliver effective services at reduced costs. While adopting this technology, organizations must first understand their own processes, devise a roadmap, standardize their procedures, and leverage the best practices. Few companies are at the forefront of adopting RPA and are helping other businesses formulate a strategy for realizing robotic automation goals, based on their specific prerequisites and feasibility assessment of existing resources.

An ideal approach to deploying an RPA framework involves:

•    Chalking an RPA strategy considering risks, potential outcomes, and benefits
•    Conducting automation feasibility assessment with existing resources and technology
•    Well-defined documentation of ‘bot’ scenarios with focus on meeting process requirements
•    Seamless interfacing of bots across devices, user accounts, applications, and standards
•    Confirming to agreed SLAs, governance norms, and contemporary security guidelines
•    Sustaining processes that are impacted following implementation of RPA framework
•    Following an agile methodology for higher success rate in RPA implementation

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