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Digitizing Workforce Management for LIC with a Scalable HRMS

Key challenges

01

Public Utility Companies operate large, distributed workforces but rely on fragmented or legacy HR systems, leading to inefficiencies in payroll, compliance, and attendance management.

02

There is a need for an enterprise-scale HRMS tailored for the Public Utility sector to centralize HR operations and improve workforce visibility.

03

A customized PeopleStrong-based solution is required to ensure regulatory compliance and enable data-driven workforce management.

Client in spotlight

Life Insurance Corporation of India (LIC) is an Indian multinational public sector life insurance company and India's largest insurance company. It is also the largest institutional investor in India, with total assets under management worth ₹49.24 trillion as of March 2023.

Unlocking Digital success

Ideation
Kellton collaborated with LIC to conceptualize and build a comprehensive Human Resource Management System (HRMS) — addressing the need to unify and digitize HR operations across one of India's largest and most distributed workforces, while meeting complex compliance and localization requirements across regional operations.
Our approach
Kellton delivered an HRMS combining design, development, and implementation expertise to streamline HR processes and enable end-to-end employee lifecycle management for LIC. The solution digitized key workflows such as onboarding, shift scheduling, leave, transfers, and appraisals, while ensuring compliance and localization across India.
Outcomes
The solution combined IT and system expertise to enhance operational efficiency and streamline order processing and complaint handling. It enabled shift flexibility while ensuring compliance with organizational and regulatory requirements. Delivered from India with a global execution model, the system supported scalable and efficient service delivery.

Project outcomes

01
First-ever mobile application introduced for LIC employees, enabling HRMS access with centralized employee data management.
02
A comprehensive, scalable HRMS was successfully designed, developed, and delivered for India’s largest insurer.
03
Core HR workflows were digitized, including onboarding, shift scheduling, leave, transfers, and appraisals, along with streamlined internal order handling.
04
Complex compliance and localization requirements were integrated to support LIC’s nationwide and regional operations.
Success Stories

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