Our Latest Perspectives

Product engineering vs. product development
Blog
Product engineering and product development are often used interchangeably by product teams. However, these two terms are different.  They are closely connected disciplines for sure, but they are…
May 27 , 2025
Posted by Ankur Sharma
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Efficiency with ServiceNow and AI Automation
Blog
In today’s digital world, enterprises are under constant pressure to deliver, scale, and be smart; and all of this at a low cost. As organizations deal with multiple systems, platforms, departments,…
May 26 , 2025
Posted by Amit Shrivastav
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UX for customer engagement
Blog
As customer expectations grow higher than ever before, the role of User Experience (UX) in shaping the customer journey has become paramount. In today’s dynamic landscape, where everything is…
May 16 , 2025
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What is Agentic AI
Blog
Artificial Intelligence is witnessing a sharp transformation with autonomous) generative AI (Gen AI) agents leading the game. Traditional AI-driven models like chatbots and co-pilots lack the…
May 08 , 2025
Posted by Amit Shrivastav
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Process Mining to Optimize ServiceNow Processes
Blog
CEOs today face a relentless challenge: ensuring their organizations operate at peak efficiency in an increasingly complex digital landscape. Hidden bottlenecks and inefficiencies in critical…
May 05 , 2025
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