Elevate Your ServiceNow Strategy

Your ServiceNow investment deserves a clear, expert-driven path to maximum value. Our strategic consulting services move beyond mere implementation to ensure your platform architecture, processes, and governance are perfectly aligned with your enterprise vision.

We partner with you to develop a robust, future-proof blueprint that integrates the latest AI capabilities for true digital transformation.

Kickstart Your Virtualization Journey
AI-Powered Transformation

Integrate Generative AI and intelligent automation to architect future-proof workflows.

IT/Business Alignment

Map ServiceNow capabilities directly to business outcomes, ensuring platform adoption and value delivery.

Blueprint for ROI

Develop a Strategic Roadmap aligned with business goals to maximize investment returns.

Governance & Health

Establish robust platform governance, CSDM best practices, and long-term instance health.

Our Offerings

ServiceNow Core Consulting Services

The path to realizing ServiceNow's full potential starts with a strategic blueprint. Don't let your investment be limited by complexity or poor alignment.

We provides expert advisory services that translate your enterprise vision into a defined, scalable, and AI-ready ServiceNow roadmap.

Process Maturity & Analysis

Deep-dive analysis of current processes to benchmark maturity and identify critical bottlenecks for immediate improvement.

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Platform Design & Technical Blueprint

Our experts define the robust, scalable technical structure for your ServiceNow platform. This involves selecting the right modules and ensuring the design supports your long-term enterprise strategy.

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Strategic Vision & Implementation Roadmap

We translate business goals into a detailed, phase-wise implementation plan outlining priorities, resources, and measurable ROI targets.

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Portfolio Consolidation & Health Check

Our experts analyze the application landscape to identify and consolidate redundant systems, ensuring a lean, cost-effective, and aligned technology stack.

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Process Consulting

Rely on us to redesign and standardize workflows using ITIL best practices to create efficient, end-to-end processes ready for digital automation.

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Why Choose Us for ServiceNow Consulting

Choosing the right consulting partner is as critical as the ServiceNow platform itself. With Kumori, you gain more than just technical expertise—you secure a dedicated partner committed to unlocking intelligent efficiency and guaranteeing the long-term ROI of your digital transformation journey.

AI-driven Service Optimization

Leverage AI-driven insights for a smarter, multi-channel customer experience. Improves service quality and satisfaction across all touchpoints.

Holistic Digital Workflow Unification

Seamlessly transform and connect capabilities across front, middle, and back offices to create a truly customer-centric enterprise.

Predictive Outcomes & Performance

Achieve tangible results: increased productivity and fewer outages through predictive issue resolution powered by machine learning.